Groups in Rother providing COVID 19 Support

Groups in Rother providing COVID 19 Support

Age UK East Sussex 

01273 476704

Specific services for existing  client


1)           Shopping and medication collection (existing Home support clients) telephone befriending, social prescriptions

2)           Cancer Support service


Bexhill Caring Community

01424 215116

If you are self-isolating Bexhill caring community can co-ordinate a volunteer to help you.


This is for essential shopping items; to collect prescriptions; dog

walking; help with laundry or for someone to ring you for a chat.

Please leave your name and phone number on our answerphone

and we will contact you during office hours. Offices closed to the public until after 2nd lockdown please ring 01424 215116 9am-3pm


Care for the Carers

07860 077300

Offering online/telephone help


Citizens Advice

The CABs in East Sussex have stopped face to face drop-ins and have switched to phone and email. People can ring us on 03444 111 444 or send a message via For people who can’t use those methods we may offer face to face support, but following all the precautions.


They are gradually moving to a fully phone based service and many of their volunteers are over 70 so will be working from home. This is new to both them and us and is taking time but we hope to be ready by next week.

Many people will need to apply for Universal Credit and we provide advice on this via a national number 0800 144 8 444


The Jobcentre have said that the application process will be streamlined and people will not have to attend to confirm their identity in all cases. They’ve also said they’ll cancel all mandatory interviews for the next 3 months for ESA/ JSA and UC and make payments on the basis of “probability and trust” which I read as “they’ll keep people’s money being paid”.

Citizens Advice have added new pages with advice


East Sussex Hearing Resource Centre  

01323 722505


All services closed. We are still able to provide information and advice We can, however, send hearing aid batteries to clients by post… if they have NHS hearing aids and a brown record book… and, this service is free of charge.

Call:                01323 722505

Text:               07950 855580




01424 428375

“Specialist welfare benefits information, advice and representation by telephone, email and web chat to people residing in East Sussex ensuring that they:

  • Understand and access appropriate entitlements to benefit.
  • Receive expert support in relation to their benefits and in particular appeals to tribunals, including, where appropriate, representation throughout the process.
  • Are referred to appropriate support where additional support needs are identified
  • Acquire the confidence to address a similar issue should the need arise again

HARC: 01424 428375

Welfare Benefits Helpline: 0333 344 0681

and by email: HARC:

Benefits Advice Project:

These services will operate Monday to Friday 9am to 5pm.”

HARC  Benefits Advice Project Helpline: 0333 344 0681

Benefits Advice Project Email:


Healthwatch East Sussex

Information about coronavirus in other languages

Coronavirus Information – Doctors of the World


Home Start East Sussex

Our services have moved to supporting clients via telephone/interactive online platformTelephone/Fax: 01273 612025


One You East Sussex

OYES will be launching adult weight management groups in April, via video support; providing weekly education on various topics and access to physical activity videos, to support the exercise component of the programme. Telephone support will also be available for those who would prefer it. As this is a constantly changing situation, OYES will provide regular updates on service access on its website, and social media platforms


Rye Mutual Aid

RMA are providing support in and around Rye, help with shopping, prescriptions, attending appointments and befriending services. There website offers a range of advice around wellbeing and how to access support. Information on area specific volunteers can we found on their website:


Sara Lee Trust

Providing telephone and online  counselling support, For more information please contact our Patient Line on 01424 456608. Please note that response times will be 2 – 3 days for all non-urgent matters.


SCDA (Sussex Community Development Association)

Telephone befirending service


The Pelham

Bexhill more vulnerable support with shopping etc. 12 volunteers available. Also doing Bexhill Food parcel deliveries and assisting Food Bank deliveries 01424 576304



Warming Up the Homeless

Outreach rounds continue;  donations still being collected; hub working with hygiene restrictions