We’re delighted to update you on some important developments relating to the support available all year round to help vulnerable people in East Sussex keep warm and well at home, including:

What is the impact of living in a cold home?

Living in a cold home can harm your health. It can exacerbate a range of health conditions such as respiratory and cardiovascular disease, impact on mental wellbeing and increase the risk of trips and falls.  Being too cold can even be fatal, with more people dying each year during the winter months than the summer months.

Over the five years between 2011/12 and 2015/16 there were on average 348 excess deaths each winter in East Sussex.*

These effects of living in a cold home are predictable and mostly preventable.  Partners across the County are working together to develop and deliver a range of initiatives coordinated by the East Sussex Energy Partnership. This work forms part of a comprehensive programme of activity to improve health through East Sussex Better Together; and as part of Connecting 4 You in the west of the county.

*Count of Excess Winter Deaths (EWD), all ages, persons. Five year average 2011/12 to 2015/16. Source: ONS Annual Public Health Mortality File and Public Health Outcomes Framework: www.phoutcomes.info


What is the Warm Home Check service?

The East Sussex Warm Home Check service aims to protect individuals and communities from the effects of living in a cold home. It offers anyone finding it difficult to keep warm at home advice and help to access the support available.  It also offers a home visit for eligible vulnerable people on a low income, which includes:

  • advice on getting help with the cost of heating the home;
  • an assessment of the home and how best to keep it warm;
  • small preventative works (such as improving insulation or repairing boilers);
  • installation of replacement boilers, central heating systems or home insulation (subject to additional eligibility and limited availability) and;
  • emergency temporary heating.


To help us reach as many vulnerable people as possible this winter we’re encouraging staff and partners to make use of:


  1. A website and helpline which provide advice on how to keep warm and well, information about energy efficiency and making your home more affordable to heat, and the range of local services and support that can help.  Referrals to the Warm Home Check service can be made quickly and easily online at: www.warmeastsussex.org.uk  Tel: 03444 111 444  or text WARM to 81400
  1. Free training for frontline staff and volunteers to help them spot people at risk and tell them about the help that’s available.

A free fuel poverty and health awareness training session is taking place on Monday 10th December 2018, 9.30am–1.00pm at Eastbourne Town Hall.  To attend please register here. Or for more information contact Louise Trenchard, East Sussex Fuel Poverty Coordinator; email ltrenchard@hastings.gov.uk or call 01424 451320.

  1. Free printed ‘Keep Warm and Well in East Sussex’ posters, leaflets and room thermometers are available to order free from Health Promotion Resources East Sussex, where you can also access other leaflets and posters, teaching aids and online material on a variety of health promotion topics.


If you know anyone – through work or personally – who may struggle to keep warm, safe and well in cold weather, such as an older person, families with young children, disabled people or people with a long-term health condition, please let them know about the help available.  Thank you for your help in keeping people in East Sussex warm, safe and well this winter.