SPOC, helping local charities live long and prosper
NAVCA has published a report to highlight how a Single Point of Contact (SPOC) commissioning model provides better services for people and communities, improves their wellbeing and can save money. The SPOC model overcomes barriers that commissioners claim make it difficult for them to work with smaller charities. The SPOC model involves a trusted single non-provider charity building a coalition of small local charities and taking on the grant or contract management, monitoring and administration, enabling commissioners to focus on strategic planning. Small local charities are generally set up to serve the very specific needs of a particular community and are able to focus on people’s needs rather than large generic services that too often miss their target.